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Agentic BPM
Full day · Advanced · IT & Digital, Architects, Consultants

Build your first production-ready agentic workflow

Practice day for IT managers, architects and consultants who want to build an agentic workflow — with LangGraph or n8n, with real error handling and human escalation path. You go home with working code.

What you'll learn

  • State machine vs. orchestrator vs. reactive

    When to choose which pattern — and how that choice affects scalability and debuggability.

  • Tools, API integrations and state management

    How to make external tools (REST, databases, email) available to agents without security risks.

  • Error handling and retry strategies

    Production-ready error handling: exponential backoff, dead-letter queues and graceful degradation.

  • Building a human escalation path

    How to build a human-in-the-loop that catches the right moment based on confidence, process context or time pressure.

Programme

A day in detail — no surprises.

Hands-on implementation day
# Time Module Content
9:00–9:30 Setup and architecture choice Tool choice, environment setup, pattern selection
9:30–11:30 Build core agent State graph, tool integrations, base flow
11:30–12:30 Error handling and observability Retry logic, logging and monitoring
13:30–15:00 Build human escalation Approval flow, notification and audit trail
15:00–16:00 Code review and production readiness Peer review, security checklist, next steps

Immediate results

  • Working agentic workflow ready to deploy
  • Reproducible architecture patterns for the team

Long-term

  • Build internal implementation capacity
  • Shorter time-to-production for agentic BPM projects

Who it's for

  • IT managers and digital leads
  • Enterprise and solution architects
  • Technically experienced consultants

About the trainer

Wiemer Kuik

Founder & senior agentic BPM advisor

Wiemer Kuik has worked at the intersection of process management, organisational change and technology for 40+ years. As a former transformation advisor at major Dutch organisations, he knows what it costs when processes don't work — and what it delivers when they do. His focus is on the practical side of agentic BPM: not the hype story, but the architectural choices, governance setup and adoption approach that determine whether an implementation actually succeeds.

LinkedIn

Participant experiences

After one day I had a working agent in our test environment. That is the best proof that the approach works — hands-on, no slides.
Lars Smit — IT Manager, Scale-up
The error handling and retry logic covered here are exactly the things you don't find in the official documentation. Pure practical knowledge.
Eva Hoekstra — Digital Lead, Retailbedrijf
I have been building on agent frameworks for years, but the human escalation path was always a blind spot for me. Now I know how to set it up properly.
Pieter Bakker — Solution Architect, Financiële instelling
The peer review at the end was gold. Colleagues who build along on the same day see things you don't. Such a learning setting really works.
Claudia Martens — Technical Consultant, Adviesbureau
I rarely start implementing the next day based on what I learned in a training. With this training that was literally the case.
Wouter Jacobs — IT Architect, Overheidsinstelling

Not sure about the fit?

Book an intake — we'll spend 30 minutes on your processes and give you honest advice.

Book an intake