Understanding agentic BPM strategically — and steering without needing to know the technology
For directors, COOs and senior managers who want to ask the right questions about agentic BPM initiatives, know when to say 'yes' and understand what good governance means.
What you'll learn
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Strategic framework for agentic BPM
Why agentic BPM is relevant now, what the driving forces are and which sectors are already implementing.
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Building and assessing a business case
Which questions to ask a project team, which KPIs are realistic and how to recognise an underestimated ROI.
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Governance requirements for AI-driven processes
Auditability, human oversight, AI Act requirements and liability — what do you as a decision maker need secured?
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Roadmap design and vendor selection
How to assess an agentic BPM roadmap, which questions to ask vendors and how to avoid vendor lock-in.
Programme
A day in detail — no surprises.
| # | Time | Module | Content |
|---|---|---|---|
| — | 0:00–0:45 | Market context and strategic framework | Trends, early adopters, own position |
| — | 0:45–1:30 | Business case and governance | KPI frameworks, AI Act, liability |
| — | 1:30–2:30 | Roadmap and vendor strategy | Interactive assessment of initiatives and vendors |
| — | 2:30–3:00 | Q&A and personal action plan | Questions, decision points and next steps |
Immediate results
- Clear strategic position on agentic BPM
- Checklist for assessing project proposals
Long-term
- Better steering of AI-driven process initiatives
- Lower risk of failed implementations
Who it's for
- Operational directors and COOs
- Enterprise architects
- Senior managers with process ownership
About the trainer
Wiemer Kuik
Founder & senior agentic BPM advisor
Wiemer Kuik has worked at the intersection of process management, organisational change and technology for 40+ years. As a former transformation advisor at major Dutch organisations, he knows what it costs when processes don't work — and what it delivers when they do. His focus is on the practical side of agentic BPM: not the hype story, but the architectural choices, governance setup and adoption approach that determine whether an implementation actually succeeds.
LinkedInParticipant experiences
I expected a sales pitch. It was exactly the opposite: honest about when agentic BPM does not fit. That trust is rare.
The questions to ask a project team are gold. I then immediately assessed three initiatives differently.
Three hours for a complete strategic framework — that is the best time investment I have made this year.
As a board member you are always dependent on what your project teams tell you. Now I have an independent frame of reference.
The roadmap assessment and vendor selection were the most valuable parts for me. Exactly the blind spots you have as a director.
Not sure about the fit?
Book an intake — we'll spend 30 minutes on your processes and give you honest advice.