Use AI agents to find bottlenecks and improve processes
Learn how AI agents analyse process data, detect bottlenecks and simulate improvement scenarios — so you make better decisions about which processes to improve and how.
What you'll learn
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AI-driven process analysis
How to combine process mining with AI agents to surface patterns that classic analysis misses.
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Bottleneck detection with agents
Automatic detection of repetitive manual steps, lead time overruns and quality risks.
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Simulation of improvement scenarios
How to use an agent to answer 'what if' questions before implementing anything.
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ROI estimation and business case
From bottleneck analysis to a business case your CFO can sign off on.
Programme
A day in detail — no surprises.
| # | Time | Module | Content |
|---|---|---|---|
| — | 9:00–10:30 | Process analysis with AI: methods and tools | Process mining, event logs, AI analysis |
| — | 10:30–12:00 | Bottleneck detection hands-on | Exercise with anonymised process data |
| — | 13:00–14:30 | Simulating improvement scenarios | What-if analyses and result interpretation |
| — | 14:30–16:00 | Business case and prioritisation | ROI model, reporting and decision making |
Immediate results
- Validated prioritisation list of processes to improve
- Business case for the top-3 improvement opportunities
Long-term
- Structurally lower process costs
- Data-driven decision making about process improvements
Who it's for
- Process managers and owners
- Operational directors and COOs
- BPM consultants
About the trainer
Wiemer Kuik
Founder & senior agentic BPM advisor
Wiemer Kuik has worked at the intersection of process management, organisational change and technology for 40+ years. As a former transformation advisor at major Dutch organisations, he knows what it costs when processes don't work — and what it delivers when they do. His focus is on the practical side of agentic BPM: not the hype story, but the architectural choices, governance setup and adoption approach that determine whether an implementation actually succeeds.
LinkedInParticipant experiences
The combination of process mining and AI analysis revealed a bottleneck that had been under the radar for five years. That alone was worth the day.
The ROI estimate we made was directly used for the business case to the board. Training cannot be more practical than this.
I had expected more theory and less practice. It was exactly the other way round — and thereby much more valuable than I had hoped.
The simulation exercises are the strongest parts. You immediately see which improvements have effect and which are merely displacement of the problem.
Attended together with my process manager. The shared vocabulary we had afterwards made our subsequent consultations much more efficient.
Not sure about the fit?
Book an intake — we'll spend 30 minutes on your processes and give you honest advice.