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Agentic BPM
Full day · Advanced · Process managers & Operational directors

Use AI agents to find bottlenecks and improve processes

Learn how AI agents analyse process data, detect bottlenecks and simulate improvement scenarios — so you make better decisions about which processes to improve and how.

What you'll learn

  • AI-driven process analysis

    How to combine process mining with AI agents to surface patterns that classic analysis misses.

  • Bottleneck detection with agents

    Automatic detection of repetitive manual steps, lead time overruns and quality risks.

  • Simulation of improvement scenarios

    How to use an agent to answer 'what if' questions before implementing anything.

  • ROI estimation and business case

    From bottleneck analysis to a business case your CFO can sign off on.

Programme

A day in detail — no surprises.

Full-day workshop
# Time Module Content
9:00–10:30 Process analysis with AI: methods and tools Process mining, event logs, AI analysis
10:30–12:00 Bottleneck detection hands-on Exercise with anonymised process data
13:00–14:30 Simulating improvement scenarios What-if analyses and result interpretation
14:30–16:00 Business case and prioritisation ROI model, reporting and decision making

Immediate results

  • Validated prioritisation list of processes to improve
  • Business case for the top-3 improvement opportunities

Long-term

  • Structurally lower process costs
  • Data-driven decision making about process improvements

Who it's for

  • Process managers and owners
  • Operational directors and COOs
  • BPM consultants

About the trainer

Wiemer Kuik

Founder & senior agentic BPM advisor

Wiemer Kuik has worked at the intersection of process management, organisational change and technology for 40+ years. As a former transformation advisor at major Dutch organisations, he knows what it costs when processes don't work — and what it delivers when they do. His focus is on the practical side of agentic BPM: not the hype story, but the architectural choices, governance setup and adoption approach that determine whether an implementation actually succeeds.

LinkedIn

Participant experiences

The combination of process mining and AI analysis revealed a bottleneck that had been under the radar for five years. That alone was worth the day.
Sandra Dijkstra — Process Optimisation Manager, Logistieke dienstverlener
The ROI estimate we made was directly used for the business case to the board. Training cannot be more practical than this.
Marco de Groot — Operational Director, Productiebedrijf
I had expected more theory and less practice. It was exactly the other way round — and thereby much more valuable than I had hoped.
Ingrid Visser — Process Manager, Zorginstelling
The simulation exercises are the strongest parts. You immediately see which improvements have effect and which are merely displacement of the problem.
Jeroen Lammers — BPM Consultant, Consulting firm
Attended together with my process manager. The shared vocabulary we had afterwards made our subsequent consultations much more efficient.
Hanneke Kok — COO, Financiële dienstverlener

Not sure about the fit?

Book an intake — we'll spend 30 minutes on your processes and give you honest advice.

Book an intake